Shipping policy
The Journey to Your Doorstep
Our Meticulous Preparation
We believe that receiving your order should be an experience in itself. As a boutique team, we refuse to compromise on quality. Please allow us a window of 1 to 5 working days to carefully inspect, beautifully wrap, and secure your items for transit. The moment your curated parcel leaves our hands, we will send a confirmation email containing your bespoke tracking link, allowing you to follow its journey.
Your Delivery Privileges
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Standard Delivery (7-14 Working Days): £3.99. As a token of our gratitude, we are delighted to offer this service completely FREE on all orders exceeding the value of £10.
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Expedited Delivery (3-10 Working Days): £7.99. An elevated service for when you require your pieces a little sooner.
Information for Our International Clientele
We are honoured to dress and serve clients worldwide. Please be advised that international transit involves customs clearance in your destination country, which can occasionally result in unforeseen delays. The recipient assumes full responsibility for any import duties, local taxes, or customs fees levied upon arrival.
Should you require any personal assistance regarding your delivery, our dedicated concierge team is at your disposal. Please email us at starsparkluna@icloud.com.